IT HELPDESK
Junior
IT Helpdesk IT Support Windows macOS LAN/Wi-Fi Hardware Google Workspace
6 months - 1 year of experience
đ 9.0 mil - đ 15.0 mil
Full time
Headquarter: C-00.13, Số 62 Hoàng Thế Thiện, Phường An Khánh (Quận 2 cũ), TP.HCM. Engineering Office: Tầng 3, Tòa nhà Sun Village, số 31-33 Nguyễn Văn Đậu, Phường Gia Định (Bình Thạnh cũ), TP.HCM.
Jobs Description1. Quản lý thiết bị IT và tài sản công nghệ
● Quản lý, theo dõi và kiểm kê các thiết bị công nghệ thông tin như laptop, màn hình, thiết bị mạng, router, switch, máy in, máy photocopy, máy chấm công và các thiết bị liên quan.
● Cập nhật trạng thái sử dụng, tình trạng thiết bị và lịch sử bàn giao/thu hồi để đảm bảo dữ liệu tài sản rõ ràng, dễ truy xuất.
● Phối hợp đề xuất sửa chữa, thay thế hoặc bổ sung thiết bị khi cần nhằm đảm bảo hoạt động làm việc ổn định.
2. Quản lý việc cấp phát và thu hồi công cụ làm việc
● Chuẩn bị, cài đặt và bàn giao laptop, phần mềm, tài khoản và các công cụ làm việc cần thiết cho nhân viên mới.
● Thu hồi, kiểm tra, sao lưu hoặc xóa dữ liệu và cập nhật trạng thái thiết bị khi nhân viên nghỉ việc hoặc chuyển vị trí công tác.
● Phối hợp với HR và các phòng ban liên quan trong quy trình onboarding, offboarding, chuyển chỗ ngồi và cấp phát thiết bị cho nhân viên.
3. Quản lý và xử lý yêu cầu kỹ thuật nội bộ
● Tiếp nhận và xử lý các yêu cầu hỗ trợ kỹ thuật từ nhân viên liên quan đến phần cứng, phần mềm, hệ điều hành, Internet, Wi-Fi, máy in và các thiết bị văn phòng.
● Hướng dẫn người dùng xử lý các lỗi cơ bản, đảm bảo các vấn đề kỹ thuật được phản hồi kịp thời và rõ ràng.
● Ghi nhận, theo dõi và báo cáo các sự cố lặp lại để đề xuất phương án cải thiện hoặc phòng ngừa.
4. Theo dõi hệ thống mạng và phối hợp xử lý sự cố
● Theo dõi hoạt động của hệ thống mạng, Internet và các thiết bị mạng tại văn phòng để kịp thời phát hiện vấn đề phát sinh.
● Phối hợp với nhà cung cấp hoặc các bên liên quan để xử lý sự cố về đường truyền, thiết bị mạng và dịch vụ kỹ thuật khi cần.
● Thực hiện các nhiệm vụ hỗ trợ kỹ thuật, vận hành IT và hành chính văn phòng khác theo phân công của quản lý.
Requirement● Tốt nghiệp Đại học chuyên ngành Công nghệ thông tin, Quản trị mạng, Hệ thống thông tin hoặc các ngành liên quan.
● Có tối thiểu 6 tháng - 1 năm kinh nghiệm ở vị trí IT Helpdesk, IT Support, IT Admin hoặc vai trò tương đương.
● Có kiến thức cơ bản về phần cứng máy tính, hệ điều hành Windows/macOS, mạng LAN/Wi-Fi, thiết bị mạng, máy in và các thiết bị văn phòng.
● Có kinh nghiệm cài đặt laptop, phần mềm, tài khoản làm việc và hỗ trợ người dùng nội bộ.
● Sử dụng tốt Google Workspace/Microsoft Office và có khả năng quản lý thông tin thiết bị bằng file theo dõi hoặc công cụ nội bộ.
● Có khả năng giao tiếp Tiếng Anh cơ bản.
What we offer● Lương tháng 13 và cơ hội review lương định kỳ theo năng lực, kết quả công việc.
● Phụ cấp ăn trưa, gửi xe và các chế độ phúc lợi theo chính sách công ty.
● Bảo hiểm, khám sức khỏe định kỳ và các quyền lợi theo quy định pháp luật.
● Tea-break, team-building hằng tháng, company trip và các hoạt động gắn kết nội bộ.
● Cơ hội học hỏi, tham gia đào tạo nội bộ và được hướng dẫn trong quá trình làm việc.
● Môi trường làm việc trẻ trung, chuyên nghiệp, sử dụng nhiều công cụ hiện đại và có cơ hội phát triển lâu dài.
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Golden Owl
Level 3rd, Sun Village Apartment, 31-33 Nguyen Van Dau, Ward 6, Binh Thanh District, HCMC, Vietnam Type
Size
100-200Phone
028 6270 5825Address
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of experienceNegotiableHR Manager
of experienceNegotiableSEO Specialist
of experienceNegotiableSales Specialist
of experienceNegotiableContent Editor
of experienceNegotiableJunior Developer
of experienceđ 300 - đ 500QA
3+ years of experienceNegotiableCONTENT MARKETING
1 of experienceNegotiableSenior C Developer - DZS
of experienceNegotiableBack End Team Lead - IMT
of experienceNegotiablePROJECT COORDINATOR
2 years of experienceđ 12.0 mil - đ 18.0 milProject Manager - 4Digit
of experienceNegotiablePC Intern
of experienceNegotiableCEO ASSISTANT
of experienceNegotiableMARKETING EXECUTIVE
of experienceNegotiableBusiness Development - J&S
of experienceNegotiableMARKETING INTERN
of experienceNegotiableVIDEOGRAPER
of experienceNegotiableJunior Mobile Developer (Flutter)
1 - 2 years of experienceNegotiableAccount Executive
1-2 years of experienceđ 9.0 mil - đ 15.0 milProject Coordinator
of experienceđ 10.0 mil - đ 16.0 milJava Intern
of experienceNegotiableContent Marketing
Content Writing English
1 year of experienceNegotiableBusiness Development
of experienceNegotiableRecruiter
1+ year of experienceđ 9.0 mil - đ 12.0 milBusiness Development Intern
of experienceNegotiableNhân viên KOL Management
of experienceNegotiableHR General cum Admin/Accountant
of experienceNegotiableKế Toán Trưởng
of experienceNegotiableLead Generation
of experienceNegotiableBack End Support Engineer - ST Engineering
of experienceNegotiableMern Fullstack dev - Groundup.ai
of experienceNegotiableFullstack Engineer
of experienceNegotiableVICE TECHNICAL LEADER
of experienceNegotiableBusiness Development Executive (IT/Marketing Service)
Sales Business Development
1 years of experienceNegotiableReact Native
of experienceNegotiablePRODUCT OWNER
1 of experienceNegotiablePRODUCT OWNER
of experienceđ 13.0 mil - đ 20.0 milPC Intern
of experienceNegotiableData
of experienceNegotiableProject Coordinator Intern
of experienceNegotiableProject Manager - LISOD
of experienceNegotiableSenior PHP developer
of experienceđ 1.0k - đ 2.5kSenior Developer
of experienceđ 1.0k - đ 1.5kBACKEND ENGINEER
4 years of experienceđ 25.0 mil - đ 40.0 milBusiness Development Executive
of experienceNegotiableFull-stack Software Engineer - CVP
of experienceNegotiableFULL STACK ENGINEER (JavaScript/NodeJS)
3 - 6 years of experienceNegotiableBUSINESS DEVELOPMENT INTERN (Product)
0-1 of experienceđ 1 - đ 3.0 milSENIOR DIGITAL MARKETING
3-5 years of experienceđ 15.0 mil - đ 30.0 milSEO Specialist
2 of experienceNegotiableMarketing Manager - OEG
of experienceNegotiableRuby On Rails (Remote)
of experienceNegotiableFULL STACK ENGINEER (Ruby)
3 - 6 years of experienceNegotiableHR Admin
of experienceNegotiableCEO Secretary
1 of experienceNegotiableBusiness Development Executive
1 year of experienceNegotiableNhân viên kinh doanh
of experienceđ 15.0 mil - đ 25.0 milYOJEE
of experienceNegotiableBOOKKEEPER ACCOUNTANT - ATLAS
of experienceđ 15.0 mil - đ 18.0 milFull stack Javascript
NestJS ReactJS
2-3 years of experienceđ 15.0 mil - đ 35.0 milUI/UX Designer Intern/ Fresher
of experienceNegotiableMiddle .NET Developer - Lisod
of experienceNegotiableHR Intern
of experienceNegotiablePYTHON DEVELOPER
3-5 years of experienceNegotiableVideographer
Quay phim Thiết kế âm thanh Sản xuất phim & Video Đồ họa chuyển động Chỉnh sửa video
1 years of experienceđ 10.0 mil - đ 20.0 milQC (Middle - Senior)
of experienceNegotiableMARKETING LEADER
5 of experienceđ 25.0 mil - đ 35.0 milFreelance Wordpress
of experienceNegotiableFRONT-END DEVELOPER (Fresher - Junior)
of experienceNegotiableACCOUNT EXECUTIVE
2-5 years of experienceđ 15.0 mil - đ 25.0 milUI/UX DESIGNER
1+ of experienceNegotiableNhân Viên Quay Dựng Video (Videographer)
Quay phim Thiết kế âm thanh Sản xuất phim & Video Đồ họa chuyển động Chỉnh sửa video
1 years of experienceđ 10.0 mil - đ 20.0 milPHP Developer
1 of experienceNegotiableQuản Trị Mạng
of experienceNegotiableBusiness Development Intern
of experienceNegotiableL&D Intern
of experienceNegotiableSECRETARY
1-3 years of experienceđ 10.0 mil - đ 18.0 milSALES SUPPORT
Sales Admin
1 year of experienceđ 10.0 mil - đ 15.0 milJava Fullstack dev - Groundup.ai
of experienceNegotiableBackend Dev (Ruby/Python/Elixir)
of experienceNegotiableFE Vuejs
3+ years of experienceNegotiableMobile Intern
of experienceNegotiableQuản Lý Cửa Hàng (Coffee)
Quản lý cửa hàng
1 year of experienceđ 9.0 mil - đ 15.0 milSEO EXECUTIVE (Junior)
SEO
1 year of experienceNegotiableKẾ TOÁN TỔNG HỢP
2-3 years of experienceNegotiableSENIOR ACCOUNT
3-5 years of experienceNegotiableNodeJS Developer
NestJS ReactJS
3-5 years of experienceNegotiableMid-level Android developer
of experienceđ 10.0 mil - đ 20.0 milProject Assistant
of experienceđ 5.0 mil - đ 10.0 milRuby on Rails Developer
3-5 years of experienceNegotiableHR - J&S
of experienceNegotiableSEO Specialist
SEO
3 of experienceNegotiableAccount Executive
2-5 years of experienceđ 12.0 mil - đ 18.0 milNhân viên pha chế cà phê
1-2 years of experienceNegotiableAdmin - J&M
of experienceNegotiablePRODUCT OWNER
1 year of experienceNegotiableSENIOR DESIGNER
4-6 years of experienceđ 25.0 mil - đ 45.0 milFlutter Intern
of experienceNegotiableRuby On Rails (Freelancer)
of experienceNegotiablePython Developer
of experienceNegotiableFrontend Software Engineer - BBV
of experienceNegotiableBusiness Analyst - 4Digit
of experienceNegotiableGOLANG DEVELOPER (Fresher - Junior)
of experienceNegotiableFollow CV
of experienceNegotiableChuyên viên nhân sự
of experienceđ 7.0 mil - đ 10.0 milBUSINESS DEVELOPMENT - OEG
of experienceNegotiableWPF
of experienceNegotiableProduct Manager - Denova
of experienceNegotiableSENIOR FRONTEND ENGINEER (REACTJS)
of experienceNegotiableJunior Javascript
of experienceNegotiableLead QC/ Senior QC
of experienceNegotiableUI/UX DESIGNER
of experienceNegotiableMARKETING EXECUTIVE
of experienceNegotiableCEO ASSISTANT
NegotiableRuby On Rails Intern
of experienceNegotiableGOLANG DEVELOPER (Middle - Senior)
of experienceNegotiableSenior UX/UI Designer - Denova
of experienceNegotiableSEO Marketing
of experienceNegotiableDevOps - Dozer
of experienceNegotiableSenior Designer - Rice
of experienceNegotiableHR - Admin - Accountant
of experienceNegotiableSenior FE (Vue.JS) - Denova
of experienceNegotiableUX/UI designer
of experienceđ 8.0 mil - đ 15.0 milOPERATIONS MANAGER
5 of experienceNegotiableDIGITAL MARKETING SPECIALIST
2-3 years of experienceđ 10.0 mil - đ 18.0 milHR Recruiter Intern - J&S
of experienceNegotiableProject Coordinator
NegotiableFull-stack (NodeJS) Developer (Remote)
Node
3 years of experienceNegotiableRuby On Rails Developer
2 years of experienceđ 25.0 mil - đ 40.0 milMarketing Leader
of experienceNegotiablePRODUCT OWNER
2-3 years of experienceNegotiableJUNIOR MOBILE DEVELOPER
of experienceNegotiableFullstack (Javascript, Ruby, Elixir)
of experienceNegotiablePython Developer - Denova
of experienceNegotiableQuality Control
of experienceNegotiableTechnology Research & Development Engineer
1 of experienceNegotiableSenior Content Marketing
Content Writing English
3 years of experienceNegotiableQA
3+ years of experienceNegotiableFull-stack Developer (Middle/Senior)
of experienceNegotiableSenior Android Engineer
of experienceNegotiableSENIOR MOBILE ENGINEER
of experienceNegotiableFRONT-END DEVELOPER
of experienceNegotiableBusiness Development Leader
2 years of experienceNegotiableNhân viên Hành chính Lễ tân
2 years of experienceNegotiableMobile Developer (Fresher - Junior)
of experienceNegotiableRuby On Rails - Philippines
of experienceNegotiableHR Specialist
of experienceNegotiableSenior NodeJS Engineer
of experienceNegotiableIllustration Designer - Denova
of experienceNegotiable3D Artist
of experienceNegotiableTRAINING SPECIALIST FULLTIME
NegotiableC&B Executive
of experienceNegotiableFinance Assistant
of experienceNegotiableIOS Mobile Fulltime
of experienceNegotiableDigital Marketing & SEO Analyst
SEO
3 of experienceNegotiableProject Coordinator
2 of experienceđ 10.0 mil - đ 18.0 milSecretary
Admin
1 of experienceđ 15.0 mil - đ 20.0 milOperations Manager
of experienceNegotiableGRAPHIC DESIGNER
Design
1 - 2 years of experienceNegotiableLegal Executive
Legal
2 of experienceNegotiableMARKETING LEADER
Marketing
3 years of experienceNegotiableFULL-STACK JAVASCRIPT DEVELOPER
Full-stack JS
3 years of experienceNegotiableACCOUNT EXECUTIVE
Account
2 years of experienceNegotiableSEO SPECIALIST
SEO
3 years of experienceNegotiableContent Specialist
Content Marketer
2-3 years of experienceNegotiableJAVA DEVELOPER
Java
2 years of experienceNegotiableSEO EXECUTIVE
SEO
1 - 2 years of experienceNegotiableJAVA DEVELOPER
Java
2 - 3 years of experienceđ 25.0 mil - đ 45.0 milKế Toán Trưởng
of experienceđ 25.0 mil - đ 35.0 milAssistant Manager
of experienceNegotiableDesign Lead
3-5 years of experienceđ 25.0 mil - đ 35.0 milHR Leader
of experienceđ 20.0 mil - đ 30.0 milSecretary
1-2 years of experienceđ 15.0 mil - đ 20.0 milLearning & Development Executive
1-2 years of experienceđ 10.0 mil - đ 15.0 milRecruiter Executive
Recruitment
2-3 years of experienceđ 10.0 mil - đ 15.0 milC&B cum Admin
3-5 years of experienceđ 15.0 mil - đ 18.0 milProject Coordinator
2 of experienceđ 12.0 mil - đ 18.0 milBusiness Development Executive (IT/Marketing Service)
BD
2 years of experienceđ 20.0 mil - đ 25.0 milHR Generalist
HR
3 years of experienceđ 15.0 mil - đ 18.0 milHR Leader
of experienceNegotiableSTRATEGIC PARTNERSHIP EXECUTIVE
2 years of experienceđ 10.0 mil - đ 16.0 milKế Toán Tổng Hợp
2-3 years of experienceđ 20.0 mil - đ 30.0 milCreative Leader
of experienceđ 15.0 mil - đ 20.0 milHR Generalist
of experienceđ 12.0 mil - đ 18.0 milBusiness Development Executive (IT/Marketing Service)
1-2 years of experienceđ 10.0 mil - đ 18.0 milLEARNING & DEVELOPMENT EXECUTIVE
of experienceđ 10.0 mil - đ 17.0 mil